Frequently Asked Questions

Strive supports adults aged 18 and over who need occupational therapy to improve independence, safety, confidence or participation at home and in the community.

We work with NDIS participants, Home Care Package clients, private clients and people recovering from injury or illness.

Strive provides mobile occupational therapy across Brisbane, Ipswich, Logan and Redlands.

If you are near these areas and are unsure whether we can help, please contact us and we will let you know what may be possible.

Yes. Strive is a mobile occupational therapy service, which means we come to you.

Appointments usually take place at home, but they may also happen in the community or by telehealth if that suits the goal of the appointment.

Strive focuses on practical, person-centred therapy that helps people build confidence, independence and safety in everyday life.

We also value clear communication with families, support coordinators, plan managers and other people involved in your care.

Strive provides adult occupational therapy services including Functional Capacity Assessments, Assistive Technology assessments, Home Modification assessments and ongoing capacity-building therapy.

We also support daily living skills, home safety, equipment use, routines and participation at home and in the community.

Not sure which Occupational Therapy service you need? Compare our Occupational Therapy services to understand the different assessment and support options.

A Functional Capacity Assessment looks at how a person manages everyday life.

It may explore personal care, mobility, home tasks, routines, safety, communication, community access, support needs and goals. These reports are often used for NDIS planning, reviews or support decisions.

Strive can assess for Assistive Technology and provide recommendations or supporting documentation where appropriate.

This may include equipment to support mobility, personal care, transfers, safety, home tasks or independence.

Yes. Strive completes Home Modification assessments for adults who need changes to make their home safer or easier to use.

This may include bathroom changes, access changes, grab rails, ramps or other modifications based on your needs and home environment.

Yes. Strive provides ongoing capacity-building therapy where it fits the person’s goals and support needs.

Therapy may focus on daily routines, personal care, home safety, community access, equipment use, confidence or building practical skills over time.

The easiest way to refer someone is to complete the referral form on our Refer to Us page.

You can also contact our admin team if you are unsure whether Strive is the right service or which referral pathway to use.

Referrals can be made by participants, family members, support coordinators, plan managers, health professionals or other people involved in the person’s care.

You do not need a doctor’s referral to contact Strive.

Helpful referral information includes the person’s contact details, funding type, reason for referral, current goals, key concerns, location and any relevant reports.

If you do not have everything ready, that is okay. Send what you have and we can guide you from there.

Our team reviews the referral to check the person’s location, goals, service needs and current availability.

We may contact you for more information, confirm next steps or suggest another pathway if Strive is not the right fit.

Availability changes depending on location, service type and clinician capacity.

The best way to check is to submit a referral or contact our admin team. We will let you know what may be possible.

No. Strive supports NDIS participants, Home Care Package clients and private clients.

If you are unsure which funding pathway applies to you, please contact us and we can help point you in the right direction.

Strive is not currently NDIS registered.

We support self-managed and plan-managed NDIS participants. If your plan is NDIA-managed, please contact us before making a referral so we can discuss your options.

Occupational therapy may be funded through different parts of an NDIS plan depending on the person’s goals and support needs.

Common areas include Improved Daily Living, Assistive Technology and Home Modifications. Your support coordinator, plan manager or the NDIS can help confirm how your specific funding can be used.

Yes. Strive can provide occupational therapy assessments and reports that may support NDIS planning, reviews or decision-making.

This may include Functional Capacity Assessments, Assistive Technology recommendations, Home Modification reports or other functional evidence.

We can help explain how our occupational therapy services may relate to your goals and support needs.

We cannot make funding decisions for the NDIS, but we can help you understand what information may be useful to discuss with your support coordinator, plan manager or the NDIS.

Yes. Strive can support Support at Home Package recipients where the request fits our scope, location and availability.

Please contact us or submit a referral so we can review the request.

At the first appointment, your OT will ask about your goals, daily routines, home environment, current supports and any challenges you are having.

Depending on the referral reason, the appointment may include discussion, observation, assessment, goal setting or planning next steps.

Appointment length depends on the service and the person’s needs.

Many standard appointments are around 60 to 90 minutes. More complex assessments, such as Functional Capacity Assessments or Home Modification assessments, may take longer.

Yes. A trusted person can attend if that helps you feel comfortable or helps provide useful information.

This can be helpful when discussing goals, routines, safety, support needs, funding or next steps.

If you have them, it can help to have your NDIS plan or funding details, previous reports, a list of current supports, equipment you use and any questions you want to ask.

If you do not have these ready, that is okay. Your OT can still guide the appointment.

Report timeframes depend on the type and complexity of the assessment.

We aim to communicate clearly about expected timeframes and will let you know if more information is needed before the report can be completed.

Yes. Strive can provide occupational therapy reports that may support NDIS planning, reviews, Assistive Technology requests, Home Modification requests or other support decisions.

The type of report needed depends on your goals, current plan and reason for the request.

Yes. Where needed, Strive can work with builders, equipment suppliers, support coordinators, plan managers and other professionals.

This is often helpful for Assistive Technology and Home Modification recommendations.

Yes. As a mobile occupational therapy service, travel may be charged depending on your location, funding type and service arrangement.

Relevant fees will be explained before services begin.

Invoices are issued based on your funding or payment arrangement.

For NDIS participants, invoices may be sent to your plan manager or directly to you if you are self-managed. Private clients can pay directly.

Yes. We aim to be clear about fees, travel and service arrangements before appointments begin.

If you are unsure about costs, please contact us before booking or submitting a referral.

Strive is always happy to hear from OTs who are interested in meaningful community work, supportive mentoring and sustainable caseloads.

If you are exploring your next career step, start with our OT Career Resources page or visit Work With Us to learn more about current opportunities.