NDIS Funding Guide Privacy Notice
This Privacy Notice explains how personal information is handled when you use NDIS Funding Guide resources, sign up for free downloads or early access, contact us about resources, or interact with related digital products.
It should be read together with the main Strive to Thrive Therapy Privacy Policy.
The NDIS Funding Guide is an independent educational resource created by Lisa from Strive to Thrive Therapy.
Contact email: resources@sttherapy.com.au
What this notice applies to
This Privacy Notice applies to NDIS Funding Guide activity, including:
- Downloading the Free NDIS Plan Summary
- Joining the NDIS Funding Plan Guide early access list
- Signing up for resource updates
- Contacting us about downloads, resources or digital products
- Future purchases or product access, if paid digital products become available
- Email communication related to NDIS Funding Guide resources
This notice does not replace the main Strive to Thrive Therapy Privacy Policy.
What personal information we may collect
We may collect personal information that you choose to provide, such as:
- Your name
- Email address
- Messages you send to us
- Resource download or signup details
- Early access list details
- Product access or purchase-related information, once paid products are available
- Technical information related to forms, emails or website use
Please do not send full NDIS plans, health records, reports, identification documents, or sensitive personal information unless we specifically ask for it and you are comfortable doing so.
The NDIS Funding Guide contact pathway is for resource and product support. It is not a therapy intake pathway.
Why we collect personal information
We may collect personal information so we can:
- Send free resources you request
- Add you to the relevant email list or group
- Send practical resource updates or guide updates
- Manage the early access list
- Respond to resource or download questions
- Provide product access or support, once paid products are available
- Improve our resources, website pages and communication
- Keep records where reasonably necessary
We aim to collect only the information reasonably needed for these purposes.
Email updates and MailerLite
If you sign up for a free resource, guide update, early access list or related email, your name and email address may be added to our email platform.
We currently use MailerLite to manage email subscribers, forms and automations.
You can unsubscribe from marketing or resource update emails at any time using the unsubscribe link in the email.
Some emails may still be necessary if they relate to a purchase, product access, support request, or important service communication.
For more information, visting the MailerLite Privacy Policy: https://www.mailerlite.com/legal/privacy-policy
Website and technical information
Our website may collect general technical information, such as:
- Pages visited
- Browser or device type
- Approximate location data
- Referring pages
- Form submission activity
- Website interaction data
This information may be collected through website tools, plugins, forms, security tools, search tools or similar services.
We use this information to understand website performance, improve resources, manage security and support the website.
Payment information
If paid digital products become available, payment information may be handled by a third-party payment provider such as Stripe, Payhip or another checkout platform.
We do not intend to store full card details on our website.
The payment provider will handle payment details according to its own privacy and security processes.
How we use your information
We may use your information to:
- Deliver requested resources
- Send emails you signed up for
- Reply to your enquiries
- Manage early access or product updates
- Provide product access or support
- Improve resources and website content
- Meet legal, business, security or record-keeping obligations
We do not sell your personal information.
Sharing information with service providers
We may use trusted service providers to help operate the website, email list, downloads, forms, analytics, payment, file delivery or related systems.
These providers may process personal information for the purpose of providing their services to us.
Examples may include:
- File delivery or storage tools
- Email marketing platforms
- Website hosting providers
- Form or automation tools
- Payment processors
- Analytics or search tools
Sensitive information
Please avoid sending sensitive information unless it is necessary and you are comfortable doing so.
Sensitive information may include health information, disability details, full NDIS plans, reports, identification documents or detailed personal circumstances.
If you send sensitive information to us, we may need to handle it to respond to your enquiry, but the NDIS Funding Guide contact pathway is not designed for clinical advice, therapy intake, or individual NDIS plan advice.
No therapy relationship
Using NDIS Funding Guide resources, signing up for emails, downloading tools, buying a digital product, or contacting us about a resource does not create a therapy relationship with Strive to Thrive Therapy.
If you need therapy services, clinical advice, assessment, or individual recommendations, please contact a suitable provider directly or use the main Strive to Thrive Therapy contact pathway.
Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
No website, email system or online platform can be guaranteed to be completely secure.
Access and correction
You can contact us to ask about personal information we hold about you or to request correction if something is inaccurate.
Contact: resources@sttherapy.com.au
We may need to confirm your identity before responding to some requests.
Unsubscribing
You can unsubscribe from marketing or resource update emails at any time by using the unsubscribe link in the email.
You can also contact us at: resources@sttherapy.com.au
Complaints or concerns
If you have a privacy concern, contact us first so we can try to resolve it.
Email: resources@sttherapy.com.au
If you are not satisfied, you may be able to contact the Office of the Australian Information Commissioner or another relevant privacy authority.
Changes to this Privacy Notice
We may update this Privacy Notice from time to time.
The latest version will be published on this page.
Last updated: 08/06/2026